We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure our platform is accessible to all users.
Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Accessibility Features
Keyboard Navigation
Our platform can be navigated using a keyboard. Users can tab through interactive elements, activate buttons with Enter or Space, and close modals with Escape.
Visual Design
High contrast color schemes for better readability
Clear typography with adequate font sizes
Visual focus indicators for interactive elements
Responsive design that works on various screen sizes
Screen Reader Support
Semantic HTML for proper document structure
ARIA labels and descriptions where needed
Alternative text for images
Proper heading hierarchy
Compatibility
Our platform is designed to be compatible with:
Modern web browsers (Chrome, Firefox, Safari, Edge)
Screen readers (JAWS, NVDA, VoiceOver)
Keyboard-only navigation
Mobile devices and tablets
Browser zoom up to 200%
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. Known issues include:
Some video content may not have closed captions (we're working to add them)
Complex image galleries may require additional navigation for screen reader users
Third-party embedded content may not meet accessibility standards
We are actively working to address these limitations and improve our accessibility.
Assistive Technologies
We test our platform with various assistive technologies to ensure compatibility:
Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
Screen Magnifiers: ZoomText, MAGic
Speech Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
Alternative Input Devices: Switch devices, eye-tracking systems
Third-Party Content
While we strive to ensure our platform is accessible, some content may come from third-party sources that we don't control. We encourage our content creators to follow accessibility best practices and provide alternative formats when possible.
Feedback and Contact
We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers, please let us know:
Use the contact form on our website
Describe the accessibility issue you experienced
Include the page or feature where you encountered the issue
Specify the assistive technology you were using, if applicable
We will review your feedback and respond within 5-7 business days.
Ongoing Efforts
Accessibility is an ongoing effort. We are committed to:
Regular accessibility audits and testing
Training our team on accessibility best practices
Incorporating accessibility into our design and development process
Staying current with WCAG guidelines and emerging standards
Responding promptly to accessibility feedback
Assessment Approach
We assess the accessibility of our platform through:
Self-evaluation using automated and manual testing tools
Testing with actual users who have disabilities
Review by accessibility consultants
Continuous monitoring and user feedback
Technical Specifications
Our platform's accessibility relies on the following technologies:
HTML5 semantic elements
WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
CSS3 for responsive design
JavaScript for interactive features (with graceful degradation)
Formal Complaints
If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint through the contact form. We will investigate all formal complaints within 10 business days and provide a detailed response with proposed solutions.
Updates to This Statement
This accessibility statement will be reviewed and updated regularly to reflect our current accessibility status and ongoing improvements.